Frequently Asked Questions Current Students
Following you will find a list of topics that generate frequent questions by
Online students. If these areas do not address your concerns, please contact
your Enrollment Counselor.
FINANCIAL AID
- What do I need to do to apply for financial aid?
- Complete the FAFSA federal form application
online
- Complete the Park Request for financial
aid online
- How often should I apply for financial aid?
- The FAFSA application should be completed once a year usually
around the time the Tax deadline - April 15th
- The Park Request for financial aid should be completed when you complete
the FAFSA form. A separate request is due for Summer aid.
- How do I apply for scholarships?
- At this time Park does not have scholarships for online
students.
- However, you can search for scholarships on your own. Contact your enrollment
services counselor for more information.
- When are financial aid payments disbursed?
- Usually about the 4th week of each term.
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GRADUATION/DIPLOMA
- How and when should I apply for graduation?
- Fill out the
application two terms prior to the term you expect to graduate.
- Are there any fees?
- Yes. The cost is $75.00
- This fee covers the cost of cap, gown and diploma.
- Does the diploma application expire?
- If graduation requirements are not completed by the projected
completion date, the application and fee will expire at the end of the
following academic session. If you haven't completed graduation requirements
after the extension deadline has passed you must complete another application and
pay the $75 fee again.
-
How can I
participate in a graduation ceremony?
- Contact your
nearest Campus Center for approval to participate
in the ceremony. The Campus Center will advise you on cap and gown and
graduation announcement orders.
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PROCTOR PROCESS
- What is a proctor?
- A proctor is someone who monitors the examination process
usually for academic purposes.
- Why do I need a proctor?
- All undergraduate courses are required to administer a final
exam and all undergraduate students must take a final exam in person.
Online students meet this requirement by using a proctor.
- Where/How do I find a proctor?
- Where is the proctor form?
- The proctor form is available to students starting Week 2 to Week 6 and
can be found online at http://proctor.park.edu
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CONFIRMATION GUIDELINES
- What is confirmation?
- Confirmation occurs after all tuition and fees have been
paid for the term. The confirmation deadlines can be found Online.
- What do I need to do to be confirmed?
- When do I need to be confirmed?
- What is the purpose of confirmation?
- Students who haven't been confirmed (have not paid for classes)
are dropped to make space available in classes for other students.
- If I am dropped from classes due to non-confirmation, can I
re-register?
- Yes, but you must be confirmed (pay) at the same time you
re-register. The confirmation deadline is always the Monday before classes
start; all students not confirmed by the deadline will be dropped from
classes. It is possible to re-register on/before the Friday before classes
start to avoid a late fee. A $50 late fee will apply for anyone
registering or re-registering on or after the first day of each term.
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WCT
- What is the WCT?
- The Writing Competency Test (WCT) is a short test designed
to make sure students know how to structure, cite and write essays and
research papers. The WCT is a graduation requirement for all students.
- When should I take the WCT?
- You must have completed and passed EN105 & EN106 before
you can take the WCT.
- How do I sign up to take the WCT?
- What classes require the WCT as a pre-requisite?
- The WCT is the prerequisite for EN306, CJ450, CJ451, EDU300, PS406 and SO306.
In addition, EN306 is the prerequisite for such courses as HR491, MG401,
and MG495.
- Are there any fees?
- Yes. There is a cost of $25 each time you order/apply for
a WCT packet. The fee covers the cost of materials and postage.
- How will I know if I passed the WCT?
- You will receive an email via your Park Google Apps account generally
2 - 4 weeks after your exam.
- Can I appeal if I fail the WCT?
- No. The WCT is graded independently by two separate individuals (sometimes
3). Therefore, there is no avenue for appeal and you must
re-take the exam.
For more information about the WCT, go online to http://www.park.edu/support/testprepare.asp.
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PAYMENT INFORMATION AND COURSE/FEE STATEMENTS - GENERAL QUESTIONS
- Where can I find my Course/Fee Statements Online?
- Where/how do I go to pay online?
- Can I mail in a payment or pay by phone?
The use of a student user ID# and password to access the computer system
is the equivalent of a legal signature and creates the same obligations for
the student. The student will be responsible for any and all future registrations
by accessing the computer with the assigned student ID#. All transactions on
the computer system constitute official records recognized by the institution.
All appeal decisions related to policy or procedures will be based on the computer
system's transaction records.
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OTHER WAYS TO EARN CREDIT FOR COURSES
- VLE - Validated Learning Equivalency credits may be awarded based upon:
- Work experience
- Military or work training
- Taking classes at a non-accredited college/university
- Students must apply for VLE credit within one year of
initial enrollment
- Cost: $50.00 application fee. $35/per credit hour for each credit
hour awarded
- Maximum number of hours awarded: 24
- Contact the Park Student Success Center for more information and an application
- Credit by Examination
Course credit may be awarded for satisfactory completion of the CLEP, DSST and Excelsior College Exam.
A maximum of 30 credit hours from the subject examinations may be accepted. Exams may be taken for credit in the core,
general education, upper division and electives requirements for a Bachelor's degree. A minimum score is required and
an official copy of the scores must be submitted to the Registrar's office. The exams results will be applied as transfer
hours (TR) on the degree audit and do not affect the GPA. Subject exams cannot be used to fulfill residency requirements.
- CLEP - click here
for more info. CLEP credits show on transcripts as transfer courses and are
not calculated in your GPA.
- DSST -
click here
for more info. DSST credits show on transcripts as transfer courses and
are not calculated in your GPA.
- The Excelsior College Exam is only administered at military installations and may only be available to active
duty military students and their spouses/dependents.
- Transfer credit can be awarded for courses taken at other regionally accredited
institutions.
- A grade of "C" or better is required
- Official transcripts must be evaluated from each institution attended
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SELF PAY (PAY AT REGISTRATION)
Pay all tuition and fees before the term starts. To make payments, see Payment
Information section.
TUITION ASSISTANCE (MILITARY STUDENTS)
- Make sure your TA:
- Is signed by you (if applicable) and your education officer
- Has the correct term/session
codes and term
dates (first day of classes - last day)
- Has the correct course code and title. This can be found on your Course
and Fee Statement in MyPark
- Covers all tuition and fees. Some authorizations only cover the cost
of tuition. The internet fee may not be paid under your TA agreement.
- Has contact information and a billing address listed on the TA.
- You must pay all tuition/fees not covered by the TA in order to be confirmed.
To make payments, see Payment Information section.
- Keep a copy of the TA for your records.
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TUITION ASSISTANCE (NON MILITARY - EMPLOYER PAY)
Students whose employer will allow Park to bill the company for payment must
have their tuition assistance authorization emailed or faxed to their enrollment
counselor by the Confirmation
Deadline.
-
Make sure your TA:
- Is signed by you (if applicable) and a employer representative
- Has the correct term/session
codes and term
dates (first day of classes - last day)
- Has the correct course code and title. This can be found on your Course
and Fee Statement in MyPark
- Covers all tuition and fees. Some authorizations only cover the cost
of tuition. The internet fee may not be paid under your TA agreement.
- You must pay all tuition/fees not covered by the TA and financial aid in
order to be confirmed. To make payments, see Payment Information section
- Keep a copy of the TA for your records.
VA STUDENTS (GI BILL)
- Your VA file must be complete.
- Make at least a 25% down payment of total tuition, plus total fees or make sure your financial aid has been
packaged.
VOCATIONAL REHAB
- Make sure your authorization:
- Is signed by you (if applicable) and your vocational rehab
representative.
- Has not expired.
- Covers all tuition and fees. Some authorizations only cover the cost of tuition. The internet fee may not be paid under your TA agreement.
- Has contact information and a billing address listed on the TA.
- You must pay all tuition/fees not covered by the TA and financial aid in
order to be confirmed. To make payments, see Payment Information.
- Keep a copy of the authorization for your records.
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PAYMENT INFORMATION AND COURSE/FEE STATEMENTS
You can pay online, by phone or mail your payments. All payments must be received
by the confirmation and/or registration deadlines. Telephone or mail your payments
to the Park Student Success Center (PSSC).
To pay Online or to find the Course and Fee Statement
-
- Enter your username (student ID#) and password. (If you don't have your
password, contact the Help Desk at helpdesk@park.edu.
Give them your name, student ID# and the last four digits of your SSN).
- Click on the Student tab
- Click Course and Fee Statement
- Click "Set Options". For term codes go to www.park.edu/online/termdates.asp
- Select the term from the drop down menu.
- Click Submit
- The Course and Fee Statement will appear
The use of a student user ID# and password to access the computer system
is the equivalent of a legal signature and creates the same obligations for
the student. The student will be responsible for any and all future registrations
by accessing the computer with the assigned student ID#. All transactions on
the computer system constitute official records recognized by the institution.
All appeal decisions related to policy or procedures will be based on the computer
system's transaction records.
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What Do I Do When the Classes I Need to Graduate Are Not Offered Online?
You can take the classes at your nearest campus center or take the classes
by independent study. To request an independent study, please send an email
to the PSSC.
How Many Online Classes Can I Take Each Term?
Two courses per term is considered full-time status in the Online program.
After completing your first 6 hours, with a grade point average of 3.25 or better,
you may request a student course overload to enroll in 9 credit hours for the
next term. To request a student course overload, please contact the PSSC.
Withdrawal Information/Changes to Class Schedule
1. How do I drop or withdraw from a class OR change my course schedule or instructor?
Before the first day of class
a. You can change your schedule without any financial penalties. Use the OPEN
system to make these changes or send an email from your Park Google Apps email account or fax your Enrollment Counselor.
Be sure to include your full name, student ID#, course number and title, and
current term/year and a brief explanation why you're requesting a course change.
b. Course/schedule changes cannot be taken over the phone.
On/after the first day of class
a. Last day to register/enroll is the Monday of week two; a late fee will apply.
You can only register for classes during the Enrollment Adjustment Period
(first 8 calendar days of each term/semester). For more information, please see
the current undergraduate catalog.
b. Last day to drop/withdraw is the Sunday of week 5. Withdrawal fees will
apply. Send written notification via your Park Google Apps email account or fax to the PSSC requesting to be enrolled or withdrawn/dropped. Be sure to include your full
name, student ID#, course number and title, current term/year and a brief
explanation why you're requesting this adjustment.
2. What is the refund/fee for changing my schedule?
Before the first day of class - No fees apply.
On/after the first day of class:
a. You may register for classes during the Enrollment Adjustment Period (first 8
calendar days of each term/semester. Fees for late registration/enrollment can
be found in the current catalog.
b. Even exchange (dropping and adding a course) - no fees apply.
c. As a result of a drop/withdrawal, only a percentage of tuition is refunded
and financial aid may be affected. The Refund Calculation schedule can be found
in the current catalog.
d. If you are receiving Financial Aid (loans and grants) contact the Student
Financial Services Office to find out how this may affect your aid.
e. If you have a different funding source, contact the PSSC for
more information.
3. What happens to my GPA if I drop/withdraw?
Before the first day of class - No mark/grade is recorded on your transcript
and your GPA will not be affected.
On/after the first day of class:
a. During the Enrollment Adjustment Period (first 8 calendar days of each
term/semester), no mark/grade is recorded on your transcript and your GPA is not
affected.
b. After the Enrollment Adjustment Period, a "W" is recorded on your transcripts
but is not calculated in your GPA.
4. What is an administrative withdrawal?
An administrative withdrawal occurs after two unexcused consecutive absences.
. Your Enrollment Counselor will notify you via your Park Google Apps account that an
administrative withdrawal has occurred.
. A grade of "F" will be recorded on your transcript and will
affect your GPA.
. An "F" may be changed to a "W", if you contact your Enrollment Counselor
on/before the stated deadline in the administrative withdrawal notice.
. Refunds and withdrawal fees are based on the Refund Calculation Schedule in
the current catalog.
You are always eligible to enroll in a withdrawn/dropped course in subsequent
terms.
Important Catalog Information all Students Must Know
Every student is responsible for knowing and adhering to all policies, regulations and timelines outlined in the
Park University Undergraduate Catalog as stipulated in the Enrollment
Agreement & Conditions section of the Application for Admission.
All students should refer to the catalog for questions about any University policy,
definition or timeline. The following list contains issues considered particularly relevant for Online students:
Admissions Policies - Park Distance Learning; pg 51-55
Advising, Academic; pg 85
Calendar, Academic - Park Distance Learning pg 26-27
Cancellation, Classes; pg 90
Charges; pg 58
Class Divisions; pg90
Park Distance Learning; pg11
Conduct Code, Student; pg 38-41
Confirmation of Classes for Pre-Enrolled Students; pg 95-96
Copyright, policy; pg 90
Cost; pg 58
Counseling; pg 80
Course Descriptions; pg 215-327
Dean's List; pg 91
Degree Audits; pg 53
Degree Requirements - Bachelor of Science Degrees; pg 102
Double Majors; pg 97
Dropping a course; pg 88/90
Enrollment Adjustment Period; pg 92
Fees; pg 58
FERPA (Family Education Rights and Privacy Act of 1974); pg 34-36
Final Exams, Missed; pg 91
Financial Aid; pg 61
Grade Appeal/Changes; pg 92-93
Graduation Application; pg 88
Graduation Honors; pg 93
Major Requirements - Bachelor of Science Degrees; pg 102
OPEN (Online Park Enrollment Network); pg 30-31
Park Google Apps; pg 29
Pre-Enrollment for returning students; pg 95-96
Records, Students; pg 34-36
Refund Policy; pg 60-61
Requirements for Degrees - Bachelor of Science; pg 102-103
Second Degrees; pg 97
Transfer Credit Policy; pg 96
Tuition; pg 58
Validated Learning Experience (VLE); pg 52
Withdrawal Policy; pg 88
Transfer Credit Policy
Park University will accept transfer credit from regionally accredited institutions. A minimum of 60 hours will be accepted for an Associates degree (excluding AAS). A maximum of 75 hours from all two-year school sources will be applied.
The block method is used in evaluating the general education component of transferring credit for students with a 2.0 cumulative GPA and with a "C" or better in each course used to meet the 27-hour General Education requirement at Park University. No transfer course with a grade less than "C" will be used to meet any Park University course requirement. This applies only to students transferring into Park University with a transferable and non-terminal associate degree, including a minimum of six hours in each of the following areas: humanities, natural and applied sciences and social sciences.
Students who do not have a transferable and non-terminal degree will have their courses accepted on a course-by-course basis. No course with less than a "C" will be accepted.
Credit from formal military service schools is awarded based on the recommendations of the American Council on Educations' Guide to the Evaluation of Educational Experiences in the Armed Services. Credit will be awarded where it is applicable to the student's degree program and in keeping with the basic educational philosophy of Park University.
Grade points and the letter grades are not transferred nor included in the cumulative grade point average.
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