Park.edu Home > Enrollment Services and Student Assistance Center > Frequently Asked Questions
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*PDCC = Parkville Daytime Campus Center FAQ's (Frequently Asked Questions)By topic:
Registration
Refunds, Student Paychecks, Payment of Fines
Transcript Evaluation/Credit Transfer
Confirmation
Log-in Information and Student ID cards
Student Insurance
GraduationAdvising
Q. How do I get my Class Schedule? A. Log into the MyPark system and click on "Student Schedule". Q. My Schedule is not showing all of my Classes. A. You may be registered in different sessions, make sure that you understand if you are taking Online or Accelerated Evening Classes you must "Set Options" for those different terms. For example FA05, F1J05 (accelerated evening), and F1T05 (online). Q: Do you accept credit from my current school? A: Park University will accept credit from your school if they are accredited by one of the following accrediting bodies:
Q: How many hours can I transfer from other schools? A: We can accept up to 75 semester hours from Junior Colleges. There is no limit on the number of hours we can accept from 4-year Universities. Q: If I received a D in a class at my school, will Park accept that credit? A: No, we only accept credit if you received a C or better in the class. Q: How do I find out how you transfer in my credits? A: A lot of the course equivalency guides are available online at http://www.park.edu/registrar/equivalency.aspx. If you do not find your institution, contact the Stacy Blevins at sblevins@park.edu or 816-584-6271 . If you attend a Campus Center, contact them directly. Q: Why is my degree audit not properly reflecting my degree program? A: First, check with the PDCC Academic Evaluator to make sure we have your program correct in our computers. Otherwise, it may be an technical/computer issue, in which case you should contact Information Technology at 816-584-6768. Q: Can I take a class elsewhere and transfer it back here? A: You should fill out the Transfer Course Approval form before you take the class. If approved, you will have something in writing approving the course and letting the evaluators know how to transfer the course in upon receipt of your transcript. The Transfer Course Approval form can be picked up in the Enrollment Services and Student Assistance Center or at your Campus Center. PDCC Campus and Park Accelerated Program Students may also obtain the form from the following web site: http://www.park.edu/registrar/AppforTransferCredit.pdf. (PDCC and Park Accelerated Program students ONLY). Q: Would it help if I came in with an associate's degree? A: An Associate of Arts (AA) or an Associate of Science (AS) degree guarantees you at least 60 semester hours and block credit for Park University General Education requirements, as long as you have had 2 natural sciences (yes, even math is a natural science), 2 humanities, and 2 social sciences. Q: What about an Associate of Applied Science: A: We do not recognize Associates of Applied Science (AAS). A: With a Bachelors degree, you will only need to complete your core requirements-no liberal education, no graduation requirements. Just remember that you must have at least 30 residency hours to get a degree from Park University. Q: How do I request a transcript? A: There are two ways to request a transcript, through the web site or in person at your campus center. To request a transcript though the web site please click here. A: Confirmation is the final step in the enrollment process. Each undergraduate student at Park University must complete confirmation by either paying tuition in full or by making financial arrangements. A: There are three ways to confirm; in person, by phone, through MyPark . Q: When is the confirmation deadline? A: Click here to see a calendar of confirmation dates. Q: I didn't confirm my classes, what do I do now? A: If you do not confirm by the deadline, you will be withdrawn from your classes. You can re-register in the Enrollment Services and Student Assistance Center. However, you are not guaranteed the same classes and you must confirm immediately following re-registration. If you are registering during the first week of classes, you may be subject to a $50 late registration fee. Q: How does the online class schedule work? A: Click here for instructions Q: How do I know if a class is full? A: Look on the online course schedule. The last column shows the status of the class in the format of ##/##/##. The first number signifies the number of students enrolled in the class, the second shows the number of available seats in the class and the third tells how many are on the waiting list. For instructions on how to use the Online Class schedule, click here. Q: How do I know what books I need for my class? A: There are several ways to find the appropriate books for your classes. The Bookstore will need to know what course number you are taking as well as the section in which you are enrolled. This information can be found on your Student Data Sheet that you are given at confirmation. It is also available online in your MyPark system by viewing the Student Schedule. Q: My MyPark password is not working or I don't know what it is. What do I do? A: MyPark passwords are case sensitive, so make sure that the password is being entered exactly as it was given to you. If it is still not working, contact the Information Technology Help Desk at 816-584-6768 or helpdesk@park.edu and they can give you the correct password. Q: I don't have enough money to confirm, what should I do? A: Undergraduate PDCC students can contact the Student Accounts Specialist in the Enrollment Services and Student Assistance Center for additional financial alternatives. Undergraduate Park Accelerated Program students should contact their adviser to set up payment arrangements. Q: My Park Google Apps password is not working, what should I do? A: If you can not remember what your Park Google Apps password is, contact the Help Desk at 816-584-6768 or by emailing them at helpdesk@park.edu . They can reset your password for you. A: If you work on campus, you will be paid on the 15th of each month. If the 15th falls on a weekend, you can pick up your check on the Friday before. If the 15th falls on a Holiday, you can pick up your check on the prior business day. Q: I am a student worker on campus. Where do I pick up my check from? A: You can pick up your checks at the Student Assistance Center. You will also be asked to present some form of Picture ID for the check to be released to you. (Student ID, Driver's License, etc.) Q: I don't know who my adviser is, how can I find out? A: Your adviser is listed in you MyPark system under the BIOGRAPHICAL information or you can call us at the Enrollment Services and Student Assistance Center at 816-584-6800 and we can give you that information. Q: I am a PDCC student, do I have to see an adviser to register for classes? A: YES, if you are a PDCC student, you must see your adviser prior to registering for any class. Your adviser has the ability to register you until the confirmation deadline. AFTER the confirmation deadline, you will need to stop by the SAC to pick up an Enrollment Data Sheet (EDS) to take to your adviser for their signature. If you are adding a class, stop by the SAC to pick up an Enrollment Adjustment Sheet (EAS) to take to your adviser for their signature. If you have any questions about registering or adding, dropping, and withdrawing from classes, please contact the Enrollment Services and Student Assistance Center. Q: I am a Non-Degree Seeking/Visiting student. How do I get registered for classes? A: Once you have been admitted as a Non-Degree Seeking/Visiting Student, you will need to register in person in the Enrollment Services and Student Assistance Center. You will fill out the Enrollment Data Sheet (EDS) and a Waiver for Advising. As a non-degree seeking/visiting student, you will not receive advising. You can view available courses on the course schedule online at www.park.edu/course. For instructions on how to use it, click here. Q: I was expecting a refund from my financial aid, but I haven't received it yet. Who should I contact? A: Once the funds have been posted to your student account, the accounting office has up to 14 business days to get that money refunded back to the appropriate person. You can view your student account through the MyPark system under your course and fees statement and that will allow you to know when the aid posted to your account a general idea of when to expect your refund. Aid can not be released until after the add/drop period (first 8 days for the term). If it has been longer than 14 business days, and you are a PDCC student, contact the SAC Cashier. If you are a Park Accelerared Program student, contact the accounting office at 816-584-6230. Q: Can I pick my refund check up in the SAC? A: If you live in the dorms, your check will be available for pick up in the SAC. You will receive an email from the SAC cashier when it is available. If you are not a dorm student, the quickest way to receive your refund is to set up Direct Deposit. Q: Is there a quicker way to get my refund? A: The fastest way to get your refund is to set up direct deposit and have the funds sent directly to your bank. This method is also safer than sending a check through the mail. You can click here https://my.park.edu/ics/to fill out and submit the Direct Deposit form. Q: Am I required to have student insurance? A: All residential, international F-1 status, athletes, and/or nursing students are required to carry the Student Insurance. If you have your own medical insurance, you MUST submit an insurance waiver to the SAC no later than eight (8) days after the start of the term. Insurance Waiver can be printed and mailed from here. Q: What all does the insurance cover? A: In addition to limited health coverage, the policy includes repatriation coverage for all policyholders. For further details on the policy coverage please visit www.bollingerinsurance.com. Q: How much does student insurance cost? A: The student insurance rate for 2010-2011 is currently $275.00/semester for students only. Q: How do I enroll for student insurance? A: You can fill out the enrollment form online at www.park.edu/sac. Q: Do I get an insurance card? A: Insurance cards are available at the Student Assistance Center within 4 weeks of the start of the semester. Be sure to check your Park Google Apps for a message letting you know when to pick up the card. Q: What do I do until I receive my insurance card? A: The insurance brochure (available online here or in the SAC) has a Policy number on it, take the brochure with you to the doctor's office. Q: When does insurance coverage begin and end? A: Fall insurance begins August 1 and ends December 26. Spring insurance begins December 27 and ends July 31. Q: How often do I need to fill out a waiver? A: Waivers need to be filled out once an academic year (July-June). The waiver form can be accessed here. Q: What insurance company is my plan under? A: Park University's selected provideer of Student Limited Injury & Sickness Insurance is Bollinger Insurance Solutions. For more information, please visit: www.BollingerInsurance.com/park. Q: How do I know what doctors accept my insurance? A: Our preferred provider network is First Health Network. You can visit www.FirstHealth.com to find out what doctors accept our insurance. A: A college claim for is available online at www.park.edu/sac. You need to fill out the form and send it to the address provided on the claim form.
A: You will need to complete an Application for Re-Admission. That short form is available in the SAC. Please contact the PDCC Academic Evaluator if you have any other questions. Q: How do I get a Student ID Card? Do they cost anything? A: All Park students attending the Parkville Daytime campus and the Park Accelerated Program can get a picture ID from the Parkville campus. If you attend the DOWNTOWN campus, you can also obtain your ID card from the Parkville or Downtown campus to access the parking garage. The first ID card issued to you is free. Each replacement card will cost $20. Q: I lost my student ID card, what should I do? A: Call the SAC as soon as possible at 816-584-6800. You will need to stop by in person to pay the $20 replacement fee and have a new card printed. Q: I got a parking ticket, what should I do? A: Parking tickets can be paid at the Cashier in Mackay or the Student Assistance Center Cashier in Norrington. If you wish to appeal the ticket, you have 48 hours to do so. Click here to submit an appeal. If you pay your ticket within three days of receiving it, there is a $5 discount (ticket must be submitted to obtain discount). Q: Do I have to fill out an Insurance Waiver? A: If you are living in the residence hall, are a student athlete, have a F-1 visa, and/or are a nursing student, you are required to show proof of insurance by completing the insurance waiver OR enroll in the University's Student Insurance plan. Contact the Enrollment Services and Student Assistance Center if you have any questions at 816-584-6800 or by email at SAC@park.edu. A: MyPark is the single log-in to access all information about your educational career at Park University. You can access everything from your student schedule, online classroom access, and your email account through this single log-in portal. This replaces the need to log-in to OPEN. Click here to log-in to MyPark. Q: Who can I contact if I have trouble using MyPark ? A: Please explore the different services available and if you have any questions or can’t find something you are looking for, contact the Information Technology (IT) Help Desk at helpdesk@park.edu or 816-584-6768. Q: I plan to graduate next semester, what do I need to do? A: You must apply for graduation by completing the application for diploma during the semester prior to the final semester. The deadline for December graduates is April 1st and the deadline for May graduates is November 1st. There is a $50 fee for the application and the form is available online at: www.park.edu/graduation. Q: What is academic advising at Park University? A: Academic advising at Park University is viewed as a cooperative educational partnership between adviser and advisee, grounded in mutual respect and a common commitment to student growth and success. Q: How do I enroll if I will be a non-degree seeking/visiting student at the Daytime Campus Center? You should contact the PDCC Academic Evaluator to enroll for courses and get your introduction packet. --------------------------------- University Resources |
