Park University online courses are presented in the Pearson Learning Studio [eCollege] platform. The eCollege online classroom is pretty easy to use, but if you have a question or problem, these are the resources you should consult. Park Technical SupportFor questions/problems with MyPark or Park email, contact Park University Information Technology Services at:
eCollege Help Desk
This is live support available 24 hours a day, 7 days a week. Use it to report errors or difficulties using the course website or features.
- 1-866-301-PARK (1-866-301-7275)
- Live chat - click the Tech Support link on the Tools menu at the top of any online classroom page
Class Live Support Hotline
For any questions/problems with Class Live contact this live support available 24 hours a day, 7 days a week.
eCollege Online Help System
For information about how to use specific eCollege features, click the Help link on the Tools menu at the top of any online classroom page.
Online Course Content Help
For help with content or activities in a specific course, contact your instructor or refer to the course syllabus.