Telecommunications

Welcome to the Park University Telecommunication's Department website!

Mission: To provide cost effective telecommunication solutions for our Park University Associates in a timely manner.

Service Level Agreement (SLA) - Kansas City Area locations

Our commitment to our customer is to have emergency issues resolved in 24 hours and day to day issues resolved in 3 business days. Order timelines may vary due to shipping.

Service Level Agreement (SLA) - Campus Centers

Our commitment to our customer is to have emergency issues resolved in 48 hours and day to day issues resolved in 7 business days. Order timelines will vary due to shipping and vendors.

Process for new, change, repair or deletion of services

Please start by submitting a ticket to Trackit for all your telecommunication needs.

New Sprint PCS/IDEN ordering instructions

Switchboard Information Specialists :

Barbara Fry (Mornings)
Karen Payne (Evenings)

Information Center hours:

Monday - Friday
7:00 a.m. - 10:00 p.m. (central time zone)
After-hour and weekend calls are routed to Park University's Public Safety Department.

Telecommunications Office hours:

Monday - Friday
8:00 a.m. - 4:30 p.m. (central time zone)

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