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Supervisor Handbook

This is the index for the Supervisor Work-Study Handbook.  Click on the following links to read each part of the manual.  If you have any questions after reading the manual, you can either e-mail us, or give us a call at (816)584-6388 or 6824.

Supervisor Work Study Handbook

Contents:


Introduction

The purpose of this handbook is to define the revised and standard rules and regulations of the student employment program at Park University. The work-study program allows student employees an opportunity to not only earn money, but to also gain valuable work experience.

Beginning with the 2001-2002 academic year all work-study positions will be subject to a merit pay system. The new pay and classification system was developed to improve retention and achieve consistency in student wages based on similar duties and responsibilities.

The new system will utilize five classification levels. The supervisor will compare the job description with the classification guidelines and determine which level most accurately matches the description. Students who work off-campus would be paid under the same scale, with an additional 50 cents an hour for travel.

Open positions will be posted on the Student Employment web-campus and in job books throughout the campus. All required forms will be available on-line for printing by supervisors and students. Supervisors will submit a job requisition form and have the opportunity to interview potential job candidates before placement. The students will be responsible for the initial contact with their prospective supervisor.

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Program Responsibility

The Director of Student Financial Services is responsible for the work-study program. The Student Employment Coordinator is responsible for program maintenance and implementation of Federal and Institutional work-study.

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Program Definition

Park University offers two types of work-study programs. They are Institutional Work-Study (IWSP) and Federal College Work-Study (CWSP). Park, the Hathaway Endowment, and the various departments provide funding for the IWSP program.

The Federal College Work-Study Program is under the authority of the Economic Opportunity Act of 1964, and Title IV, Part C of the Higher Education Act of 1965. This program is subsidized by the federal government and provides on-campus and off-campus employment opportunities through public or private non-profit organizations. CWSP funds are restricted to students who are either citizens or permanent residents of the United States.

Under both programs the student must complete appropriate financial aid documents. Student Financial Services will make the final award determination. Under Federal College Work-Study guidelines priority is given to students having the greatest financial need on a first come, first serve basis. AU student employment wages are subject to federal and state income taxes.

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Awards and Earnings

Student Financial Services will package students with work-study based on their individual budgets. The funds are then earned as work-study through the Student Employment Program for the academic year. Therefore, students may not earn more than the dollar amount listed on their award letter or contract.

The supervisor along with the student should monitor the number of hours worked to prevent an over award. It is possible for a student's award amount to change before and during the academic year. It is up to the student to make their supervisor aware of any changes.

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Placement Process

  • Each department will complete a Work-Study requisition form listing the position or positions to be filled. A position description must be on file for all open positions.
  • Completed forms should be returned to the Student Employment Office box 35. The coordinator will post open positions on the Work-Study web-campus, on designated bulletin boards and in job placement books.
  • When student is notified of their work-study award by Student Financial Services, they will be responsible for contacting the appropriate supervisor for an interview. The supervisor and the student will complete the interview form and forward to Student Employment.

NOTE: Submission of employee request forms does not guarantee placement 

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Conditions of Employment

  • Student must enroll at least half-time and maintain enrollment at Park University to participate in the Student Employment program.
  • This program has five levels that are based on responsibility, skills and qualifications.
  • Supervisors will assign the various levels based on current job descriptions on file.
  • Work assignments are based on a 32-week/two-semester schedule. (Summer and Fall breaks require a separate application.)
  • All jobs above level I should be listed to give all qualified students an opportunity to apply.
  • Vice-president of business and finance will determine allocation of funds for open positions.
  • Federal Work-Study positions must be free of political involvement and may not involve construction of maintenance of any facility used for sectarian instruction or as a place of worship.
 

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Assignment Procedures

Assignments are made according to the needs established by the department and current budgets.  Each department determines how many student workers are needed for each semester throughout the year and advises Student Employment before the start of the work period.

  • Freshmen and transfer students will begin at level 1, step I and will be placed on a one-year rotation schedule for eight-week intervals. Once their rotation is complete students may apply for open positions listed by Student Employment.
  • Supervisors will forward complete Work-Study Employee Requisition forms to Student Employment for posting.
  • Students will apply for open jobs via the Internet or job listing books and complete a Supervisor/Student Interview form.
  • The designated supervisor will conduct the interview with the applicant and offer job assignments to the most qualified candidate, based on the requirements of the position.
  • Once the completed Interview form is received by Student Employment; the job posting will be closed for additional applicants. One contract will be issued for both the Fan and Spring semesters. (This does not include Fall or Summer breaks)
  • No student can begin working until they have completed all tax documents, 1-9 forms and the supervisor has a copy of their contract.

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Lunch and Breaks

Students should time in and out for lunch breaks. For every four hours of continuous work, a student employee is allowed a 15-niinute break. A 30-minute break is entitled for work over 7 hours. Breaks my not be used to extend meal times or leave work early. 

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Payroll Procedures and Policies

    Timesheets will go out to all Supervisors at the start of each pay period and should be submitted in accordance with the following guidelines: 

  • Timesheets must be recorded daily and accurately reflect actual hours worked rounded to the nearest 10th of an hour. (see back of timesheet)
  • Students should time in and out everyday before leaving their work sight.
  • Departments using timecards must include legible first and last name, student ID number and department name.
  • Hours should be tallied for the day, week and month. It is recommended that both the student and supervisor check totals. Incomplete timesheets/cards may be returned and could delay processing.
  • The supervisor should initial all corrections and changes.
  • The student and supervisor or other authorized person must sign the timesheets/cards before processing. Unsigned timesheets could delay payment to the students.
  • To protect the integrity of the program, all timesheets not delivered by the supervisor should be placed in a sealed envelope.
  • Signed timecards should be submitted to the Student Employment Office by 12 noon on the scheduled due date.

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Transfers

Transfers can be requested by either the student or supervisor and are usually granted. The student must complete a transfer request prior to the beginning of a semester. If granted, the student should make every effort to give a two-week notice to their current supervisor. All forms should be signed and submitted to the Student Employment Office.

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Evaluations

Students at level II and above will receive an evaluation at the end of each semester. If student is performing satisfactorily the supervisor may recommend a raise of 30-cents. Evaluations should be discussed with the student, and if needed suggestions for improvements should be made.  Supervisors should make brief comments to substantiate ratings of unsatisfactory.

The supervisor should keep a copy of the evaluation on file and return the original to Student Employment.  If the student receives an unsatisfactory evaluation they will be placed on probation for the next semester.  Continued unsatisfactory performance could result in termination from the work-study program.

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Work Schedule

The supervisor is expected to cooperate in insuring that the student employee does not work over the allocated hours according to the Student Employment Contract and/or any applicable federal regulations. Each student should complete a class schedule to be kept on file. Students should not work when class is in session unless a class is cancelled. In this instance the student may work with approval of his/her supervisor, and must note on the timesheet.

Most students are assigned from 6-20 hours a week of work-study; students are not to work over 20 hours a week and never over 40. Federal regulations prohibit Federal College Work-Study funds from being used to compensate a student for hours worked in excess of 40 per week. To assist in keeping track of the hours the supervisor will be provided with a Time Record sheet for each student to keep a running total of the hours left to work each week. That sheet should be available to the student for review. A student who has earned the amount awarded to him/her prior to the end of a given term, will be removed from the work-study program until the following semester unless special arrangements are made.

Federal law prohibits international students with an F-1 visa from working over 20 hours per week when classes are in session and over 40 hours per week during break periods such as Christmas, Spring, or Summer. Failure to comply with these regulations will result in removal from the work-study program.

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Holiday Pay

A student who works on any given holiday will receive straight-time pay for the time worked.

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Student Wage Schedule

DEFINITION OF LEVELS  

  • Level I (entry level/unskilled/trainee)

  • Level II (semi-skilled)
  • Level III (skilled)
  • Level IV (highly skilled)
  • Level V (paraprofessional/graduate student)

DESCRIPTION OF LEVELS

Level I: Job duties require little or no experience. Will perform routine duties making few decisions. Have ability to follow written and verbal instructions. This level may require close supervision.

Level II: Performance of responsible tasks and some decision-making. Employees are given general instructions and are expected to perform duties with minimum follow-up. Previous training or work experience may be required. This level receives direct supervision.

Level III: Perform a variety of duties specialized or technical in nature. Requires some developed skills in operation of office equipment; duties are moderately complex and require a substantial degree of responsibility and independent judgment. Must have prior related experience of at least I year. Positions at this level may have some supervision.

Level IV: Duties are highly complex and require advanced skill/or knowledge with a higher level of responsibility, experience and training. Employees at this level will be given general instructions and will be expected to establish priorities. Employees will use initiative and make decisions regarding work assignments. Performs duties with minimal supervision.

Level V: Substantial previous work experience; highly skilled or graduate level. Performs independently with minimal training. Prioritizes and performs multiple tasks with attention to detail. Performs duties with limited supervision.

STUDENT PAY RATES

 

Step 1

Step 2

Step 3

Step 4

Level I

8.00

8.10

8.20

8.30

Level II

8.30

8.40

8.50

8.60

Level III

8.60

8.80

9.00

9.20

Level IV

8.90

9.10

9.30

9.50

Level V

9.20

9.50

9.80

10.10

 

STUDENT PAY RATES

It is the responsibility of the supervisor to recommend the specific pay category for returning student employees based on the job duties and responsibilities listed on the job description. Once the level has been determined, the classification scale above will be used for the hourly rate. The expectation is that a student returning to the same position, with satisfactory prior performance, is eligible for a 30-cent raise.

Supervisors also have the option of recommending the student for a step increase for exceeding satisfactory expectations. Eligibility for all raises is limited to one per academic year and should be submitted at the end of a given semester. Justification and the amount should be noted on the end of semester evaluations.

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Terminations/Disciplinary Action

There are three types of terminations: the student may voluntarily terminate; the supervisor may terminate the student from a specific position; or the student may be terminated by Student Financial Services.

Voluntary Termination:

For a variety of reasons, the student may voluntarily terminate from participation in the Student Employment Program. In this instance, written or verbal notice should be given to the supervisor and the Student Employment Office. Except in unusual circumstances, a two-week notice is considered appropriate.

Employer Termination:

The student may be terminated by the employer if. he/she does not perform job duties in a satisfactory manner; leaving the job during work hours without permission, continual tardiness and absenteeism; refuses to conform to reasonable departmental or agency employee standards. Students may receive a verbal warning and two written warnings each semester. In the event that a third warning is issued the student is subject to suspension and/or removal from the Student Employment Program. A student, who commits a major offense such as falsification of timesheets, theft, gross misconduct, or insubordination, will be terminated immediately and not receive the usual warnings.

After a verbal warning has been given, written warnings are issued to give students an oportunity to correct his/her behavior.

The following steps should be followed hen issuing a written warning:

  • Prepare the warning form clearly stating the reason(s) the action is being taken. Discuss the warning and your expectations for the future with the student. Send the original form to the Student Employment Office. Keep a copy for your records and give the student a copy.
  • If the problem(s) persist after the warning, issue another written warning following the same procedures as above. Stress in your discussion with the student that if a third warning is issued, it will result in their termination from the program.
  • If the students performance does not improve in a satisfactory manner after the second warning, the supervisor may terminate the student by completing a Student Employment Termination Form.

Student Financial Services Termination:

The student is terminated by Student Financial Services from participation in the Student Employment Program if he/she has used all of his/her award for the semester; drops below half time enrollment (IWSP only); fails to meet the GPA requirements necessary for Financial Aid; totally withdraws from Park; or has a change in their financial status which reduces financial need.

When the student is terminated by Student Financial Services the student is sent a letter informing them of the reason for termination and the effective date. A student is terminated as determined by provisions of this policy without regard to race, religion, national origin, sex, or age, in accordance with Park University's Equal Opportunity Policy.

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Grievance Procedures

In accordance with a student's rights to appeal, this grievance procedure has been established to address unresolved disagreements between the student worker and their super-visor. A grievance must be initiated within 10 working days of notice from the employer notifying the student of action taken. The student should obtain a grievance packet from the Student Employment Office.

The student should submit the grievance form to Student Employment for a decision by the Director of Student Financial Services. Both the student and supervisor have the right to appeal the Director's decision to the Vice President of Enrollment Management and Student Services. The latter may refer final decisions to the Student Aid Advisory Committee or any other judiciary body, which may be deemed appropriate.

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