Jennifer Heller, Ph.D., has been appointed as director of institutional effectiveness at Park University. Heller began her duties at Park on Nov. 28.
As director of institutional effectiveness, Heller will use research and data analysis to guide decision making and institutional improvement. She oversees the development of a comprehensive, integrated system of data collection, research, assessment, evaluation and reporting that supports strategic academic and operational planning, and she will provide the framework for data collection and analysis to inform evaluation of key institutional goals. In addition, Heller is responsible for proactive questioning and targeted research and analyses on a wide range of institutional and academic issues, synthesizing diverse data points into a coherent set of actionable findings, and recommendations.
Heller has worked in a variety of roles in higher education since 2001. Most recently, Heller served as director of the Center for Institutional Effectiveness at Haskell Indian Nations University in Lawrence, Kan., for the past 19 months. Prior to Haskell, Heller was the assistant dean and director of the Office of Institutional Research and Assessment at Benedictine College in Atchison, Kan., from 2012-16. She had two stints at the University of Kansas, Lawrence, from 1995-2002 and 2007-12, holding positions including assistant director of the Humanities and Western Civilization program, director of the Multicultural Scholars Program in the Social Sciences, lecturer of religious studies, American studies, and humanities and western civilization, and as a graduate teaching assistant. In between her times at KU, Heller served various positions from 2001-05 at Donnelly College, Kansas City, Kan., including as director of assessment, institutional research and strategic planning, and instructor of English and math.
Heller earned four degrees from the University of Kansas: a doctorate in American studies; a Master of Science in Education degree in teaching and leadership; a Bachelor of Arts degree in religious studies; and a Bachelor of Science in Education degree in English education.