Professional Education & Workforce Development

Welcome to the Office of Professional Education and Workforce Development at Park University! 

It’s all about progression

Our Office promotes the development of people and organizations by providing learning opportunities for professional growth and career advancement, and seeks to enrich the lives of community members. We believe that where growth ends, decline begins—so we offer programs and services with the continued progression of our clients top-of-mind. Whether you’re in need of professional education credits, workforce development training, or supplemental education to keep your professional degree current, Park’s Professional Education and Workforce Development Office has a solution tailor made for you.

Invest in your organization

Businesses face a variety of obstacles every day but fostering an educated and having an equipped employee base doesn’t have to be one of them. Organizations wishing to make a strategic investment in their biggest asset – their people – can partner with our Office to provide specialized training, certificate programs and customized programming for their employees.

Let’s partner

Park University’s vision is to meet learners’ needs for a lifetime. Let’s work together to meet yours

Career Training Programs & Classes

Featured Courses

Hands-on Cybersecurity

Register Now

 

  • Online Course
  • $50 Per Student

This self-contained course will cover various security concepts, attacks, and
countermeasures with a series of hands-on experiments. The topics included in
the experiments include Linux basics, cryptography, operating system security,
web basics, and web security.

After completing the experiments, the student
should be able to understand what the cybersecurity specialist is dealing with
and become an expert in several topics, including Linux operating system, cryptography, web security, etc.

Upon completion of this course, the student should be able to:

  1. Understand Linux basics, including file system organization, access control mechanism, process management, and text file editors.
  2. Use basic commands to operate Linux.
  3. Understand and use basic cryptographies, including symmetric encryption, asymmetric encryption, and cryptographic hash.
  4. Understand the attack principle and the countermeasures of privilege escalation.
  5. Understand HTTP basics and implement HTTP request tampering attack.
  6. Understand the attack principle and countermeasure of several common web attacks, including XSS and SQL injection.

Learning Outcomes

Lab 1: Linux basics (2 hours). This lab cover basic Linux commands related to file system, access control, process management, and text file editing. In this lab, you will practice commands to copy, delete, and move files and folders. You will also practice the commands to change file permission and editing text files.

Lab 2: Cryptography (2 hours). This lab covers symmetric encryption, asymmetric encryption, cryptographic hash. In this lab, you will practice different encryption algorithms with OpenSSL. You will need to use different hash algorithms and test the performance of AES-256.

Lab 3: Privilege escalation (2 hours). This lab covers privilege escalation attack and
countermeasures. Privilege escalation is the action of infiltrating a system and granting yourself access privileges higher than what you have with the account/user you gained access to, in order to tamper with the system or files in some way, or to steal or modify stored information. In this lab, you will gain an understanding of how to perform privilege escalation with Apache and a reverse shell.

Lab 4: HTTP basics (2 hours). This lab will help you to get familiar with HTTP protocol. You will also become familiar with an HTTP Proxy, called ZAP, and looking at how HTTP works behind the scenes.

Lab 5: Web security basics (2 hours). This lab covers common web attacks and their
countermeasures, including cross-site scripting and SQL injection. In this lab, you will practice how to implement those attacks.

 

Online CompTIA A+ Training Course

Prepare for the CompTIA A+ Certification Exam

CompTIA’s A+ certification is the top credential for associate-level IT professionals. This 100% online course will prepare you for CompTIA A+ certification exams 220-1001 and 220-1002. You’ll learn how to install and configure operating systems, expand IT security, troubleshoot software and other common operational procedures.

“I would recommend the CompTIA A+ course to someone in my position. If you need to get this type of IT information quickly all in one place and for a good price, the class is great for that,” David P.

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Job Outlook for CompTIA A+ Certified IT Professionals

According to PayScale.com, certified IT and computer support specialists can earn around $44,970 per year on average.

Earning CompTIA A+ certification expands job opportunities for computer and IT support specialists because it focuses on knowledge that can be applied across computer systems and networks.

The Bureau of Labor Statistics also lists “Computer Support Specialist” among its most promising career areas, expecting 10 percent annual growth in job opportunities over the coming decade.

CompTIA A+ FAQs

WHY SHOULD I GET COMPTIA A+ CERTIFIED?

The CompTIA A+ certification addresses performance-based topics and questions that prove you can think on your feet and solve systems, software and network problems in real-time.

WHY DOES COMPTIA A+ CERTIFICATION MATTER FOR IT SUPPORT SPECIALISTS?

As the most respected associate-level IT certification in the industry, CompTIA A+ certification verifies that you have passed a standard that is supported by companies like Intel, Dell and HP.

WHAT DO IT/COMPUTER SUPPORT SPECIALISTS DO?

Support specialists install and support hardware, including computers, accessories, mobile devices and network equipment. They also monitor, maintain and troubleshoot hardware, networks, operating systems and applications.

WHICH JOB TITLES IS THE COMPTIA A+ CERTIFICATION ASSOCIATED WITH?

Every organization creates its own job titles. CompTIA A+ certified professionals could work as a service desk analyst, technical support specialist, desktop support administrator, help desk technician or system support specialist.

Course Objectives

Learn the installation, maintenance and troubleshooting processes for most devices.

Be fully prepared to sit for the CompTIA 220-1001 and 220-1002 certification exams.

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Prerequisites and Requirements

There are no prerequisites to take this course.

This course can be taken on either a PC or Mac.

Curriculum

COMPTIA A+ (220-1001)

Introduction to the 220-1001 section of the CompTIA A+ exam

HARDWARE

Desktop and laptop assembly, motherboards, BIOS and Processors

HARDWARE PART II

Troubleshooting cooling and power issues, maintaining and install hard drives and storage

NETWORKING

Common approaches to network connections, router setup, TCP/IP and local networking

MOBILE AND MORE

Mobile device security and virtualization

COMPTIA A+ (220-1002)

Introduction to the 220-1002 section of the CompTIA A+ exam

WINDOWS

Tools for installing and maintaining Windows interfaces, command lines and remote desktops

TROUBLESHOOTING

Solving problems with boot process, startup and re-installation

SECURITY

Best practices for securing Windows from malicious software

MAC & LINUX

Troubleshooting and maintaining MacOS and Linux operating systems

Instructors

David Grimes

David Grimes has more than 10 years of management and leadership experience in the private and non-profit sectors. Grimes is passionate about technology and education, having worked as academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist. He holds a Master of Education and a Bachelor of Science from Ohio State University, both in Technology Education.

Registration and Enrollment

This course is 100% online.

Start anytime with 6 months to complete.

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COURSE: NASM CERTIFIED PERSONAL TRAINER

Online NASM Personal Trainer Course

Prepare for NASM personal trainer certificate Online

As individuals, employers and health organizations become more aware of the role physical fitness plays in health and longevity, career opportunities for personal trainers are on the rise. Certifications such as those offered by the National Academy of Sports Medicine (NASM) can provide an efficient route to a personal trainer career. This 100% online course will provide you with the health, fitness, nutrition, and human movement knowledge needed to earn the NASM’s Certified Personal Trainer (CPT) credential.

“When I became a NASM-Certified Personal Trainer, I was able to create new training programs, add new clients, and even partner with Onelife Fitness as an Athletic Performance Coach.” — Timm C., NASM Certified Personal Trainer student

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Job Outlook for Personal Trainers

The US Bureau of Labor Statistics lists career opportunities for fitness trainers and instructors among its top choices between now and 2028. Jobs are expected to grow by 13%, over twice the expected growth rate for jobs overall.

According to Salary.com, personal trainers in the US earn on average $61,223 per year. The site notes that a personal trainer’s income can depend on a wide variety of factors, but expects the amount to range between $44,190 and $75,214.

The BLS analysis also anticipates improvements in fitness technology, fitness-related employment benefits, and changing demographics to enhance career opportunities for personal trainers.

Certified Personal Trainer FAQs

HOW DO PERSONAL TRAINERS HELP THEIR CLIENTS?

Personal trainers provide information, motivation and guidance for individuals and groups who want to maintain or improve their health. Personal trainers may address diet and nutrition, exercise and mental and emotional wellbeing as part of their regimes. Many personal trainers work with individual clients, while others affiliate with health-related organizations.

IS CERTIFICATION IMPORTANT FOR A PERSONAL TRAINING CAREER?

Yes. Certification is extremely important due to the close working relationship with clients, their health and their physical abilities. This requires domain-expert knowledge as well as discretion and trustworthiness. Earning a certification such as the NASM’s CPT indicates to clients, prospective employers, and partners that a personal trainer meets the highest standards of quality and reliability.

WHERE DO PERSONAL TRAINERS WORK?

Personal trainers may work in private or public settings. Some work in clients’ homes or private offices. Others are affiliated with health clubs, clinics or sports-related groups and facilities. Still others may work in hospitals, retirement communities, or other group settings.

DO PERSONAL TRAINERS ENJOY THEIR WORK?

According to CareerExplorer.com, personal trainers’ job satisfaction rates in the top third of all professions. Along with golf pros, private detectives and florists, personal trainers generally enjoy high levels of job satisfaction.

Course Objectives

Prepare to take and pass the National Academy of Sports Medicine (NASM) Certified Personal Trainer (CPT) exam

Master health and fitness topics, including nutrition, program design, human movement science, and fitness assessments

Learn and practice teaching, customer service, and first aid skills

Develop organizational and communication skills

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Prerequisites and Requirements

There are no specific prerequisites for taking this course.

Curriculum

INTRODUCTION AND RESISTANCE TRAINING CONCEPTS

Physical activity guidelines as they relate to the Optimum Performance Training (OPT) model

HUMAN MOVEMENT ASSESSMENTS/FITNESS TESTING AND EVALUATION

Major muscles and their functions; subjective, objective and performance assessments

CONCEPTS OF INTEGRATED TRAINING – FLEXIBILITY, CARDIORESPIRATORY AND CORE

Principles of human movement and flexibility; benefits of cardiorespiratory fitness and Proper exercise techniques

CONCEPTS OF INTEGRATED TRAINING – BALANCE, PLYOMETRIC AND SAQ

Training concepts, including balance, plyometric (reactive) and speed, agility, and quickness (SAQ)

DESIGN OF FITNESS PROGRAMS AND MODALITIES

Program design using the OPT model; acute training variables and exercise modalities

HUMAN MOVEMENT SCIENCE/EXERCISE MODALITIES AND TECHNIQUE

Structure and function of the human body; functions of anatomy and physiology during exercise

SPECIAL POPULATIONS, NUTRITION, AND PROFESSIONAL DEVELOPMENT

Program design adaptations for individuals with health impairments or physical conditions

CERTIFICATION EXAM PREPARATION

Test taking strategies, practice exam; review NASM’s standards of professional practice as a professional fitness trainer

Instructors

This is a self-paced course. However, support will be provided through email, online forms and phone.

Registration and Enrollment

This course is 100% online. Start anytime.

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COURSE: CERTIFIED CLINICAL MEDICAL ASSISTANT (CCMA)

Online Clinical Medical Assistant Training

Prepare for the CCMA Exam

Clinical medical assistants combine clinical and procedural knowledge, working across the domain of health care facilities to aid inpatient treatments and clinical operations. They are tasked with working directly with patients and supporting the work of doctors and other health care professionals. The 100% online course will prepare you to work as a Certified Clinical Medical Assistant (CCMA), designated by the National Healthcare Career Association (NHA).

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Job Outlook for Certified Clinical Medical Assistants

The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, medical assistants are among the most in-demand professionals. NHA estimates that job openings for medical assistants are increasing by 9-15% each year.

The US Bureau of Labor Statistics concurs with the NHA estimate. Its data indicates job opportunities for medical assistants will grow by 23% overall by 2028. This is four times the expected average growth for all jobs.

Medical assistants earn $34,800 per year, or $16.73 per hour on average, according to BLS data.

Certified Clinical Medical Assistant FAQs

WHAT DOES A CERTIFIED CLINICAL MEDICAL ASSISTANT (CCMA) JOB INVOLVE?

According to NHA, certified clinical medical assistants serve in a variety of functions that combine office operations and patient procedures. CCMA’s may coordinate patient scheduling, facilitate office visits and manage patient records, including Electronic Health Records (EHR). They may also assist with exams and procedures such as EKG, phlebotomy, and laboratory procedures.

ARE CCMAs THE SAME AS CNAs?

While CCMAs may serve in a variety of roles in the healthcare setting, including office processes, clinical procedures and patient management, Certified Nurses Assistants (CNAs) work full-time with patients and may help with basic care activities such as dressing, bathing, and moving patients while they are under medical care.

DO CLINICAL MEDICAL ASSISTANTS NEED CERTIFICATION?

The healthcare environment operates on the basis of professionalism, precision and dedication to patient welfare. Medical assistant certification may be required for many jobs. Earning a certification such as the CCMA establishes a medical assistant as a caring, responsible professional who has undergone a study and assessment program to validate their credentials.

IN WHAT FACILITIES DO CCMAs WORK?

CCMAs commonly work in hospitals, physicians’ offices, outpatient clinics, and other healthcare facilities, according to the BLS.

Course Objectives

Prepare to take and earn the Certified Clinical Medical Assistant (CCMA) exam

Learn the skills necessary to function as a member of the healthcare team in an ambulatory setting.

Know the standards for ethical behavior, therapeutic communication, protecting the privacy of patient information

Understand the importance of a first impression and a safe office environment

Summarize the HIPAA Privacy Rule and HIPAA Security Rule

Demonstrate basic medical terminology knowledge

Discuss government and private insurances

Identify the functions of the major body systems

Demonstrate how to write a chief complaint and obtain a patient history

Discuss the importance of medical and surgical asepsis

Explain the information contained in different types of medical records.

Identify the three methods used to perform venipuncture

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Prerequisites and Requirements

There are no prerequisites to take the course.

Curriculum

Medical Terminology

INTRODUCTION TO MEDICAL TERMINOLOGY

THE MUSCULOSKELETAL SYSTEM

THE CARDIOVASCULAR SYSTEM

THE LYMPHATIC AND IMMUNE SYSTEMS

THE RESPIRATORY SYSTEM

THE DIGESTIVE SYSTEM

THE URINARY SYSTEM

THE NERVOUS SYSTEM

THE SPECIAL SENSES THE EYES AND EARS

THE INTEGUMENTARY SYSTEM

THE ENDOCRINE SYSTEM

THE REPRODUCTIVE SYSTEM

DIAGNOSTIC PROCEDURES, NUCLEAR MEDICINE, PHARMACOLOGY

Certified Clinical Medical Assistant

BECOMING A MEDICAL ASSISTANT

MANAGING STRESS AND IMPROVING COMMUNICATION

LAW, ETHICS AND HEALTHCARE

IMPROVING YOUR MEDICAL OFFICE

COMPUTERS IN THE AMBULATORY CARE SETTING

TELECOMMUNICATIONS AND PATIENT SCHEDULING

ENHANCING THE PATIENT EXPERIENCE

MANAGING MEDICAL RECORDS

WRITTEN COMMUNICATION

WORKING WITH MEDICAL DOCUMENTS

MEDICAL BILLING AND OVERVIEW CODING: AN OVERVIEW

DAILY FINANCIAL PRACTICES

THE ADMINISTRATIVE MEDICAL ASSISTANT AS OFFICE MANAGER

MAJOR BODY SYSTEMS

PATHOPHYSIOLOGY

PHARMACOLOGY

NUTRITION AND SPECIAL DIETS

THE CHIEF COMPLAINT AND PATIENT HISTORY

RECORDING VITAL SIGNS

THE PHYSICAL EXAMINATION

SPECIALTY EXAMS AND PROCEDURES

MEDICAL ASEPSIS AND INFECTION CONTROL

SURGICAL ASEPSIS AND STERILIZATION TECHNIQUES

SURGICAL INSTRUMENTS

ASSISTING WITH MINOR OFFICE SURGERIES

INTRODUCTION TO THE MEDICAL LABORATORY

BASIC MICROBIOLOGY

INTRODUCTION TO PHLEBOTOMY

BASIC HEMATOLOGY

ELECTROCARDIOGRAM

ADMINISTERING NONINJECTABLE MEDICATIONS

BASIC GUIDELINES FOR ADMINISTRATION OF INJECTIONS

DIAGNOSTIC IMAGING

REHABILITATION AND TREATMENT MODALITIES

FIRST AID TECHNIQUES

EMERGENCIES IN THE MEDICAL OFFICE

Instructor

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor’s degree in vocational education and has developed and taught medical assistant programs.

Registration and Enrollment

This course is 100% online. Start anytime.

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COURSE: CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT WITH MEDICAL BILLING AND CODING (VOUCHERS INCLUDED) – GES1015

Online Medical Administration, Billing and Coding Training

Become a Certified Medical Administrative Assistant
Nationwide, healthcare is one of the fastest growing fields for new jobs. This 100% online course will prepare you for a career in healthcare as a medical assistant and billing/coding specialist. By course completion, you will be ready to pass the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA) and receive a voucher which covers the fee of the exam. You will also be able to choose a voucher for the medical billing and coding certification that best aligns with your interests and career goals (CPC, CCA, or CBCS).

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Job Outlook for Medical Administrative Assistant
Medical administrative assistants combine two valuable skill sets in professions that are growing quickly, according to the US Bureau of Labor Statistics (BLS). BLS data indicates job opportunities for medical assistants will grow by 23% overall by 2028. According to PayScale.com, certified medical administrative assistants earn around $37,000 per year on average.
The BLS also reports that medical billing and coding specialists earn an average annual salary of $40,350 and work in one of the fastest growing professions.
Combining these two disciplines has potential to raise your income expectancy and value to employers.

Medical Administrative Assistant FAQs
WHAT DO MEDICAL ADMINISTRATIVE ASSISTANTS DO?
According to NHA, medical administrative assistants primarily work in the “front office” of a medical practice or healthcare facility. Their duties may include coordinating practice correspondence, maintaining files and scheduling appointments.

DO MEDICAL ADMINISTRATIVE ASSISTANTS NEED CERTIFICATION?
The healthcare environment operates on the basis of professionalism, precision and dedication to patient welfare. Medical assistant certification may be required for many jobs. Earning a CMAA establishes a medical assistant as a caring, responsible professional who has undergone a study and assessment program to validate their credentials.

IN WHAT FACILITIES DO MEDICAL ADMINISTRATIVE ASSISTANTS WORK?
Medical assistants commonly work in medical practices, such as physicians’ offices, outpatient clinics, and other healthcare facilities, according to the BLS.

WHAT IS THE DIFFERENCE BETWEEN BEING A MEDICAL ASSISTANT AND A MEDICAL BILLING AND CODING SPECIALIST?
Essentially, these are two distinct skill sets used within a healthcare setting. However, the responsibilities of a medical assistant may include medical billing, medical coding or both. Similarly, medical billing and coding specialists may have their own job titles or may have their title combined with a medical assistant or medical administrative professional designation.

WHY SHOULD MEDICAL ASSISTANTS LEARN MEDICAL BILLING AND CODING?
The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, specialized medical assistants are among the most in-demand professionals. Matching office administration skills with medical billing and coding opens up more opportunities in both general healthcare administration and specialized medical services.

WHAT ARE THE REQUIREMENTS FOR A MEDICAL BILLING AND CODING CAREER?
Entry-level positions typically require completion of a certificate and passing one of the certification exams or an associate degree program in medical billing and coding. Additionally, medical billing and coding professionals must understand the Health Insurance Portability and Accountability Act (HIPAA).

WHAT IS THE DIFFERENCE BETWEEN CERTIFICATION EXAMS (CPC, CCA, AND CBCS)?
Obtaining a CPC, CCA, or CBCS certification implies that an individual has met competencies in the field of medical billing and coding. Certification is invaluable to the student’s career goals. Students have an opportunity to make confident, informed decisions about the national certification they prefer.

The Certified Professional Coder (CPC) exam is offered by the American Academy of Professional Coders (AAPC). It is the gold standard entry-level coding certification for physician, or professional fee, coders.

The Certified Coding Associate (CCA) is offered by the American Health Information Management Association (AHIMA). It is an entry-level medical coding certification across all settings–physician practices and inpatient hospital.

The Certified Billing and Coding Specialist (CBCS) is offered by the National Healthcareer Association (NHA) and is currently an entry-level medical billing certification for physician practices. In the summer of 2021, the exam will transition to an entry-level billing and coding certification, with the inclusion of ICD-10-CM, CPT, and HCPCS Level II testing.

Course Objectives
Be fully prepared to pass the Certified Medical Administrative Assistant exam, offered by National Healthcareer Association (NHA) and one of the following professional certifications that best aligns with your interest and career goals:
Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)
Learn the legal, ethical, and regulatory aspects of medical office management
Understand HIPAA compliance and third-party guidelines for filing insurance claims
How to code diagnoses, services, and procedures for all systems of the body
Learn medical terminology and the structures and functions of the human body
The basics of working with medical documents, medical billing, and coding processes

Curriculum
Medical Terminology
Certified Medical Administrative Assistant
Becoming an Administrative Medical Assistant
Managing Stress and Improving Communication
Law, Ethics and Healthcare
Improving Your Medical Office
Computers in the Ambulatory Care Setting
Telecommunications and Patient Scheduling
Midterm
Medical Terminology: Word Parts, Plurals, Abbreviations
Managing Medical Records
Written Communication
Working with Medical Documents
Medical Billing and Coding: An Overview
Daily Financial Practices
The Administrative Medical Assistant as Office Manager
Final
Medical Billing and Coding
Introduction to Medical Billing and Coding
Introduction to Health Insurance
Managed Healthcare
Revenue Cycle Management
Legal Aspects of Health Insurance and Reimbursement
VI. ICD-10-CM Coding
CPT Coding
HCPCS Level II Coding
ICD-10-PCS Coding
Pharmacology for Coders
Midterm
Clinical Documentation Improvement (CDI)
Insurance Claims
Commercial Insurance
Blue Cross Blue Shield
Medicare
Medicaid, CHIP, TRICARE, Workers’ Compensation
Certification
How to Find a Job in Medical Billing and Coding
Final

Instructors
Nancy Smith
Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor’s degree in vocational education and has developed and taught medical assistant programs.

LaTisha Cottingham
LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a long-term care establishment that is based out of Alabama.

Carline Dalgleish
Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author

Registration and Enrollment
This course is 100% online. Start anytime.

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CERTIFIED ADMINISTRATIVE PROFESSIONAL WITH MICROSOFT OFFICE MASTER 2019 – GES2048

Online Administrative Professional Training

Become a Certified Administrative Professional and Microsoft Office Master

As the business world evolves, many administrative assistants are earning their Certified Administrative Professional (CAP) and Microsoft Office Master credentials. This 100% online course will help you gain the technical skills and knowledge needed to gain these valuable industry certifications.

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Job Outlook for Administrative Professionals

  • The Bureau of Labor Statistics (BLS) reports that the median annual wage for administrative assistants is over $39,000. 
  • According to PayScale.com, holders of the Microsoft certification earn an average of $54,000 per year.

Certified Administrative Professional FAQs

DO ADMINISTRATIVE PROFESSIONALS NEED CERTIFICATION?

No. However, as the modern office shifts to becoming more technology driven, having formal training is key to advancing your skill set and staying ahead of the curve. Employers want candidates that can hit the ground running in their organization without further training, which certification proves.

HOW VALUABLE IS THE CAP FOR ADMINISTRATIVE PROFESSIONALs?

CAP is an assessment-based certification for office and administrative professionals. As an industry-recognized certification, it designates that you understand the duties, responsibilities and knowledge required of an administrative professional in the today’s workplace. 

HOW MANY EXAMS ARE REQUIRED FOR THE CAP CERTIFICATION?

To be eligible for the CAP exam, candidates must meet the following requirements:

  • No College Degree – 4 years of relevant work experience
  • Associates Degree – 3 years of relevant work experience
  • Bachelor’s Degree – 2 years of relevant work experience

WHAT IS RELEVANT WORK EXPERIENCE?

Relevant work experience includes typical duties for office and administrative professionals including:

  • Conducting business communication, including emails and memos
  • Overseeing office functions and record keeping
  • Managing projects, budgets and meeting schedules
  • Coordinating between staff and clients

HOW VALUABLE IS THE MICROSOFT OFFICE (MOS) MASTER FOR ADMINISTRATIVE PROFESSIONALS?

MOS Master is the top computer skills certification for professionals. Globally, Microsoft Office is the leading office software with many organizations heavily invested in Microsoft technology.

HOW MANY EXAMS ARE REQUIRED FOR THE MICROSOFT OFFICE MASTER CERTIFICATION?

To earn your MOS certification, you must pass the following exams: MOS 77-727 and 77-728 (Excel), 77-725 and 77-726 (Word), 77-729 (PowerPoint), and 77-731 (Outlook).

Course Objectives

Certified Administrative Professional

Prepare to take the Certified Administrative Professional (CAP)

Master the CAP body of knowledge

Understand administrative fundamentals including financial responsibilities and project management

Microsoft Office Master 2019

Prepare for the Microsoft Office Master Certification exams for Word, Excel, PowerPoint and Outlook

Gain the highest level of proficiency in the Microsoft Office 2019 suite

Understand how these program fit into today’s office and how to best use them

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Prerequisites

There are no prerequisites to take this course.

Curriculum

Certified Administrative Professional

ORGANIZATIONAL COMMUNICATION (PART 1)

Communication essentials; interacting with stakeholders and teams

ORGANIZATIONAL COMMUNICATION (PART 2)

Organizational structure and systems; networking, interpersonal interactions and public speaking

BUSINESS WRITING AND DOCUMENT PRODUCTION

Business writing; publishing web documents, hard-copy documents, and meeting minutes

TECHNOLOGY AND INFORMATION DISTRIBUTION

Researching, gathering, compiling, and analyzing data and information; networks for information distribution and maintaining, backing-up, and storing data

OFFICE AND RECORDS MANAGEMENT

The basics of creating functioning and productive workspaces; obtaining and managing resources for your office and working in a virtual office

EVENT AND PROJECT MANAGEMENT

Event and travel management: coordinating virtual meetings; project management, time management and negotiations

HUMAN RESOURCES

Human resources functions, duties, and processes; employee files, records and training

FINANCIAL FUNCTIONS

Organizational finance: budgeting, financial statements, and financial transactions; banking process and the bank statement reconciliation process

WORKPLACE BEHAVIORS

Goal setting and creativity; problem solving, decision making and time management

BECOMING AN ADMINISTRATIVE ASSISTANT AND ADVANCING YOUR CAREER

Job duties, responsibilities and personal characteristics of administrative assistants

Microsoft Office Master 2019

INTRODUCTION

Learn about best communication practices, expectations and how to make yourself a viable asset to any team.

EXCEL

Understand how to work within Microsoft Excel. Enter data and create worksheets, cover advanced topics like using formulas, visualizing data and how to collaborate with other Excel users.

WORD

Create and edit Word documents. Learn to use tables, images, illustrations, and change page layout. Additionally, you’ll cover how to review and collaborate on documents, manage mailings and protect documents.

POWERPOINT

Develop PowerPoint presentations from start to finish. Understand how to format your presentations, and include advanced elements like effects, illustrations and tables.

OUTLOOK

Master Microsoft Outlook by learning to work with messages, organize contacts, manage an inbox and work across multiple email accounts.

Instructors

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tracy Berry

Tracy Berryhas been a senior graphic designer/programmer, instructor, and consultant since 1993. She helpsorganizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, reporting/productivity applications, Microsoft Office, as well as the creation of online courses with software from leading vendors.   

Registration and Enrollment

This course is 100% online. Start anytime.

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COURSE: CERTIFIED BOOKKEEPER

Online Certified Bookkeeper Training Course

Earn bookkeeper certification online
Bookkeeping forms the backbone of every organization’s need to carefully account for its financial activities. It accounts for sales, purchases, and payments that flow through an entity. Bookkeepers are crucial to every organization and certified bookkeepers are the elite of their profession. This 100% online course will prepare you for certification by the American Institute of Professional Bookkeepers (AIPB).

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Job Outlook for Bookkeepers
According to PayScale.com, bookkeepers earn on average $17.37 per hour. Top bookkeepers’ earnings exceed $56,900.
CareerBuilder.com cites bookkeeping skills as highly transferable to financial supervisory, analysis, or managerial roles. The site calls bookkeeper an “ideal choice” for those who are motivated to keep organizations on track with regard to their finances.

Technology is highly relevant to the bookkeeper’s role. Mastery of bookkeeping software applications is the key to matching bookkeeping skills with expanding requirements for analysis, visual data presentation, and reporting that provides value-added to the traditional bookkeeper’s duties.

Certified Bookkeeper FAQs
WHAT DOES THE BOOKKEEPER ROLE INVOLVE?
Bookkeepers serve on the front lines of a person, company or organization’s financial health. Strong bookkeepers set up, deploy and manage systems that record the flow of funds into and out of an entity’s coffers. Using reporting tools and systems, bookkeepers help individuals and operational managers stay aware of and improve an entity’s financial status and performance.

HASN’T TECHNOLOGY REPLACED BOOKKEEPERS?
Technology has had a huge impact on the bookkeeping field. However, the bookkeeper’s underlying organizational skills and precise attention to detail are as valuable as ever to their employers and clients. Programs like QuickBooks® or Microsoft Excel® have widely replaced the manual entry functions of traditional bookkeeping. However, the organization, reporting, and use of financial data still rely heavily on human input and processing.

IS CERTIFICATION IMPORTANT FOR BOOKKEEPERS?
Certification in any profession signals to employers, colleagues, and clients that a professional is committed to the highest standards of excellence and accountability. Certified bookkeepers meet the AIPB’s highest standards for financial accounting, business practices and ethical conduct.

HOW DO I BECOME A CERTIFIED BOOKKEEPER?
To earn your AIPB Certified Bookkeeper designation, you must pass the AIPB certification exam and be able to submit proof of at least two years of full-time or 3,000 hours of part-time experience.

IS BOOKKEEPING A GOOD OPTION FOR REMOTE WORK?
Because bookkeeping relies heavily on technology and can be done almost entirely using digital tools, it is considered an excellent prospect for remote, contract, and work-at-home career opportunities.

Course Objectives
Prepare to take and pass the American Institute of Professional Bookkeepers (AIPB) certification exam
Understand eligibility requirements, code of ethics, and maintenance requirements for bookkeeper certification
Apply the concepts of accrual accounting to transactions that span fiscal periods and trace the effect of accrual and deferral transactions
Record book and tax depreciation, using various methods of calculating depreciation
Perform basic payroll duties, including paying wages, handling payroll deposits, and reporting taxes
Know how to value inventory, record costs, make entries and report inventory on financial statements
Use basic internal controls to prevent theft, embezzlement, or check and credit card fraud by employees, customers, or vendors
CTA: Enroll Now

Prerequisites
This course is designed for experienced bookkeepers with at least two years of work experience in bookkeeping or accounting.

Curriculum
BECOMING A CERTIFIED BOOKKEEPER
Eligibility requirements, code of ethics and certification maintenance

ACCRUALS, DEFERRALS AND THE ADJUSTED TRIAL BALANCE
Why accruals, deferrals, and other adjustments are made; recognizing revenues collected in advance and expenses after a prepayment

CORRECTION OF ACCOUNTING ERRORS AND THE BANK RECONCILIATION
When and where accounting errors occur and how they are discovered; finding and correcting errors on the unadjusted trial balance

PAYROLL
How to pay different types of employees; federal and state wage-hour law

DEPRECIATION
The difference between book and tax depreciation; depreciation under GAAP

INVENTORY
General concepts of accounting for inventory; the perpetual, periodic, FIFO and LIFO methods

INTERNAL CONTROLS AND FRAUD DEPRECIATION
How to prevent or spot theft of inventory and other non-cash assets by employees; preventing employee theft, embezzlement or fraud by hiring the right personnel

Instructors
Wade Lindenberger
Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and private industry. He is currently Director of Finance and Administration for New Children’s Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm. He has previously served as an instructor for courses at Coopers & Lybrand and at the University of California at San Diego for the Extension Course and is currently an adjunct professor at the University of San Diego School of Business.

Helene K. Liatsos
Helene K. Liatsos is business advisor and QuickBooks Certified Advisor with more than 25 years of experience. She consults for a range of companies, from travel agencies to startups. Her company Home Office Management Experts was awarded the 2004 Home-Based Business of the Year by the U.S. Small Business Administration. Helene holds a Bachelor of Arts from Fairleigh Dickinson University.

Registration and Enrollment
This course is 100% online. Start anytime.

ENROLL

Online Medical Billing and Coding Course

Train to be a Certified Medical Billing and Coding Specialist

Medical billing and coding is one of the fastest growing work-from-home careers in the healthcare field! This 100% online course will prepare you for the Certified Professional Coder (CPC) exam, offered by the American Academy of Professional Coders (AAPC). You’ll learn how to use the Healthcare Common procedure Coding System (HCPCS) and the CPT Category II and ICD-10 codes. 

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Job Outlook for Medical Billing and Coding Specialists

According to the Bureau of Labor Statistics (BLS), medical billing and coding specialists earn an average annual salary of $40,350 and work in one of the fastest growing professions.

The BLS also estimates that at least 27,000 new jobs will be needed in this profession by 2026.

FAQs About Medical Billing and Coding

WHAT’S THE DIFFERENCE BETWEEN A MEDICAL BILLER AND A MEDICAL CODER?

Medical coders translate patient care into current procedural terminology (CPT) codes. Their primary responsibility is to ensure that the medical services provided are accurately coded. Medical billers are responsible for creating a claim based on the codes a medical coder provides.

WHAT ARE THE REQUIREMENTS FOR A MEDICAL BILLING AND CODING CAREER?

Entry-level positions typically require completion of a certificate or an associate degree program in medical billing and coding. Additionally, medical billing and coding professionals must understand the Health Insurance Portability and Accountability Act (HIPAA).

HOW MANY YEARS DOES IT TAKE TO BECOME A MEDICAL BILLER AND CODER?

In most cases, it takes between one and three years to become a medical biller and coder. Earning a medical billing and coding certification can take up to one year. While earning an associate degree can take up to three years.

CAN MEDICAL BILLERS AND CODERS WORK REMOTE?

Yes. However, this will vary depending on the healthcare organization that one works for and their level of experience within the medical billing and coding profession.

IS MEDICAL BILLING AND CODING A GOOD CAREER?

U.S. News and World Report ranked medical records technician (professionals that perform medical billing, medical coding or both) as #9 on its list of “25 Best Jobs that Don’t Require a College Degree,” #12 in “Best Health Care Support Jobs” and on the “The 100 Best Jobs” list.

Course Objectives

Learn how the CPT Category II codes and ICD-10 codes work and how to assign them in common medical billing and coding procedures.

Be fully prepared to sit for the CPC exam, offered by the American Academy of Professional Coders.

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Prerequisites and Requirements

There are no prerequisites to take this course.

Curriculum

MEDICAL TERMINOLOGY

Learn common medical terminology of the body and how it relates to diagnostic procedures, nuclear medicine and pharmacology

INTRODUCTION TO MEDICAL BILLING AND CODING

Overview of medical billing and coding in today’s healthcare system

HEALTHCARE LAW

How HIPAA, the False Claims Act and the Stark Law protect health information

INTRODUCTION TO HEALTH INSURANCE TERMS

Health insurance terms, healthcare provider terms and third-party reimbursement methods

PHARMACOLOGY FOR CODERS

Definition of pharmacology, drug classifications and routes of administration

ICD-10-CM

Overview of ICD-10-CM, as well as coding guidelines, conventions and steps for assigning ICD-10-CM codes

CPT AND HCPCS LEVEL II CODING

How the Healthcare Common Procedure Coding System (HCPCS) and CPT Code Book work, and steps for assigning CPT and HCPCS Level II codes

ABSTRACTING INFORMATION FROM MEDICAL DOCUMENTS

Coding from soap notes, consultation reports, operative reports, emergency room records and procedure reports

NEW PATIENTS, INSURANCE CLAIMS AND EOBS

Electronic, paper and hybrid medical records, practice management software and developing insurance claims

SUBMITTING ELECTRONIC CLAIMS AND CMS 1500

Electronic Data Interchange (EDI), electronic claims submission and the National Uniform Claim Committee

BLUE CROSS/BLUE SHIELD

Working with participating and nonparticipating providers

MEDICARE

Understanding Medicare, parts A, B, C and D

OTHER HEALTHCARE PROGRAMS

Medicaid, TRICARE, CHAMPVA and workers’ compensation

ICD-10-PCS (OPTIONAL LESSON)

Overview, code structure and definitions of ICD-10-PCS

SURVEY OF HOSPITAL BILLING

Hospital revenue cycle, chargemaster, master patient index and prospective payment systems

CAREER ROADMAP FOR MEDICAL BILLING AND CODING – FIND A JOB FAST

Marketing your skills and talents, creating a résumé and cover letter, interviewing and salary negotiation

Instructors

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. Nancy holds a bachelor’s degree in vocational education and has developed and taught medical assistant programs.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a long-term care establishment that is based out of Alabama.

Registration and Enrollment

This course is 100% online. Start anytime.

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The #IAmResilient MOOC was developed by two specialists in the field of trauma and resiliency, this course is designed to help you develop greater resiliency in your life.

By taking this course, you will gain an understanding of the factors that contribute to resiliency and have the opportunity to reflect on your existing resiliency traits while cultivating new skills to adapt to and grow from life’s challenges. The MOOC model allows Park to ensure open access to this important content for students, staff, faculty, alumni, and the public. Anyone can enroll in the MOOC for free to review the content at their own pace and to participate in dialogue with the course facilitators if you choose; however, participants who want to earn a certificate of completion from Park University can enroll in the “certificate track” for $45. The course will be open from March 15th through December 1, 2021. No refunds will be issued for the course if it is not completed by the December 1 date.

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ABOUT Professional Education & workforce development

Professional education and workforce development at Park University promotes the development of people and organizations by providing learning opportunities for professional growth, career advancement, and to enrich the lives of community members. Professional education and workforce development leverages expertise within and outside Park University to provide meaningful and innovative courses and programs.

Our offerings may be taken as stand-alone courses for continuing education credits; in some cases, our courses may be applied towards the completion of a certificate program or degree program at Park University.

ABOUT POLICY ON RETURNS

NON-REFUNDABLE

Park University’s Professional Education and Workforce Development offerings are non-credit bearing. Tuition and fees for non-credit bearing courses are non-refundable once Park University has received payment.

COPYRIGHT

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None of this content may be copied, altered or distributed without the express written permission of Park University.

To request permission to redistribute any material found on this website, please contact the Office of Professional Education & Workforce Development at pewd@park.edu.

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HOLD HARMLESS

Participants enrolled in Park University Professional Education and Workforce Development offerings agree:

  1. Enrollment and participation are voluntary.
  2. That in consideration of enrollment and participation in any of the Park University Professional Education and Workforce Development offerings, I agree on behalf of myself, my assigns, executors, and heirs, to release and hold harmless Park University, their trustees, officers, employees, and agents from any and all liability damage, or claim of any nature whatsoever, to person or property, arising out of my enrollment and participation in the courses.

Park University’s degree programs are accredited by the Higher Learning Commission.

Park University is a private, non-profit, institution of higher learning since 1875.