Office of Institutional Effectiveness

The mission of the Office of Institutional Effectiveness is to support the University by ensuring timely access to accurate information, assisting with interpretation and analysis, and documenting and reporting on institutional achievements.

The Office of Institutional Effectiveness will:

  • Collaborate with academic departments in processes to support, document, and improve student learning.
  • Promote best practices in assessment at the institutional, program, and course level.
  • Deliver and analyze data for institutional decision making regarding success measures, strategic planning achievements, and other institutional goals.
  • Ensure compliance with reporting requirements to federal and state agencies, accreditation organizations, and other surveys as requested.
  • Coordinate, along with the Data Governance Team, the effective stewardship of data to ensure data integrity and reporting accuracy.
  • Support the institution in regional and program-specific accreditation efforts.
  • Support the division of Academic Affairs in projects and initiatives as requested.

For more information on reports, contact

Park employees can access additional reports through the Canvas OIE Data site.

Please submit data requests to The system is monitored by staff in the Office of Institutional Effectiveness, Financial Aid, and Information Technology Services to ensure the tickets can be managed and addressed by the correct office.

The federal standard IPEDS retention rate is the “percentage of first-time bachelors (or equivalent) degree-seeking undergraduates from the previous fall who are again enrolled in the current fall.”

Park’s published retention rates are as follows:

  • Fall 2015 cohort: 54%
  • Fall 2016 cohort: 44%
  • Fall 2017 cohort: 55%
  • Fall 2018 cohort: 66%
  • Fall 2019 cohort: 63%

The federal standard IPEDS retention rate is “calculated as the total number of completers within 150% of normal time divided by the revised adjusted cohort.”

Park’s published graduation rates are as follows:

Fall 2010 cohort

  • Overall: 38%
  • Bachelor’s: 23%

Fall 2011 cohort

  • Overall: 23%
  • Bachelor’s: 24%

Fall 2012 cohort

  • Overall: 33%
  • Bachelor’s: 31%

Fall 2013 cohort

  • Overall: 62%
  • Bachelor’s: 34%

Fall 2014 cohort

  • Overall: 28%
  • Bachelor’s: 27%

Information about recent Park graduates comes from the following sources: Park’s First-Destination Survey (based on the National Association for Career Education (NACE) standards), the National Student Clearinghouse, applicant and alumni files, and online career databases. Most information is self-reported.

2017-2018 graduates (42% with available information):

  • Employed or in the military: 59% (unduplicated)
  • Continuing with education: 40% (unduplicated)

2018-2019 graduates (65% with available information):

  • Employed or in the military: 84% (unduplicated)
  • Continuing with education: 12% (unduplicated)

2019-2020 graduates (70% with available information):

  • Employed or in the military: 85%
  • Continuing with education: 35%
  • Employed, in the military, or continuing with education (unduplicated): 98%

For more information on assessment, contact 

Park employees can access additional reports on the My Park site.

Office of Institutional Effectiveness
Park University

Jennifer Heller, Ph.D.
Hawley 207 | PMB 111
(816) 584-6755 (Office)

Megan Holder
Associate Director, Assessment Services
Hawley 208 | PMB 111
(816) 584-6776 (Office)

John Gernon
Senior Institutional Research Analyst
Hawley 210 | PMB 111
(816) 584-6426 (Office)

Projwal Pathak
Institutional Research Analyst
Hawley 210 | PMB 111
(816) 584-7402 (Office)

        Fast Facts

        Fast Facts, 2020

        Official reporting days for Fall 2020 were September 1 (Fall/Fall 1) and November 3 (Fall 2).

        Park University offers 15 undergraduate certificates, 8 associate’s-degree majors, 54 bachelor’s-degree majors, 19 graduate certificates, 14 master’s-degree majors, and 1 educational specialist degree.

        FALL 2020

        • TOTAL HEADCOUNT: We have 10,165 students this fall. They are carrying 86,307 credit hours.
        • LEVEL: 8,504 are undergraduate (8,230 degree-seeking undergraduate, 274 non-degree-seeking undergraduate), and 1,661 are graduate students
        • CLASS LOCATION: The 86,307 credit hours are being taken in Parkville (12.3%); in Gilbert (2.9%); at Campus Centers (8.7%); and online (76.1%).
        • PAYMENT TYPES: Rate A – Active Duty, Reservist, National Guard, ROTC Cadet: 3,328 students; Rate D – Active-Duty Dependent: 441 students; Rate S – Sergeant Major Academy: 5 students; Rate V –Veterans, Veteran Dependents using the GI Bill, Reservist Dependents, or National Guard Dependents: 2,092 students (NOTE: a small number of government employees receive this rate). All total: 5969 (58.7%) have some kind of military affiliation.
        • We have 244 international students from 62 countries. The ten countries with the highest population represented are: Kenya, Brazil, Nepal, China, Mongolia, Azerbaijan, Uzbekistan, Chile, Russia, and India.
        • Our undergraduate population is 54% male and 46% female; our full-time population is 46% and 54% female
        • Fifty-six percent (56%) of undergraduate students (as well as 56% of our full-time students) fall into a race/ethnicity category other than white. This includes American Indian or Alaska Native, Asian, Black/African-American, Hispanic or Latino, Native Hawaiian or Pacific Islander; as well as students who report two or more races, whose race/ethnicity are unknown, or who are non-resident aliens.
        • The average age for undergraduate students is 30; the average age for graduate students is 36.

        GRADUATION, 2019-2020

        • During the year 2019-2020, Park had 2580 graduates. They earned 2671 degrees or certificates.
        • Bachelor’s Degrees: 1,737 students earned 1,747 bachelor’s degrees and completed 1,774 major programs. The most popular major areas for bachelor’s degrees were:
          • Business/Management (all areas) – 47%
          • Psychology and Social Psychology – 16%
          • Information Systems and Computer Science (all areas) – 10%
          • Criminal Justice Administration –8%
          • Health Professions and related areas – 5%
        • Master’s Degrees: 595 students earned 595 master’s degrees. The most popular was the Master of Business Administration (MBA) – 47%

        Forty-four percent (44%) of full-time students received a Pell Grant (Fall 2019 data)

        Park University is accredited by the Higher Learning Commission.

        Park University is a private, non-profit, institution of higher learning since 1875.