First Day Access Program

First Day Access is an innovative course material delivery model designed to:

• Simplify student
• Lower the cost of course
• Ensure students have access to all required materials on or before the first day of

Through this program:

• Students can access digital textbooks and courseware from Day One of the term simply by logging into the Canvas Learning Management System (LMS).
• The cost of the materials is included in tuition and fees.
• For courses that require print materials, items will be mailed to students on a rental basis. At the end of the term, students will receive email reminders to return rented items either by pre-paid mailing label or by dropping books off at the Parkville bookstore.

• Student feedback has been clear about wanting easier, cost-effective access to course
• Immediate access removes technical challenges that arise with purchasing access to external third-party software that often involves multiple points of contact, including the publisher, to
• Park’s Student Success and Enrollment Growth Plan includes this initiative for its potential to improve student persistence and course
• Students on average save 35-50% on their textbooks and required course materials by participating in the program. This is true even in cases where students don’t have a textbook in each
• Students are more prepared for class, and institutions see higher course completion rates across student populations.

• After students register for courses, they should regularly check their Park University student email for all First Day Access
• One month before classes start, students will receive an email with a link to the First Day Access portal. There they can see all required course materials. If any of their courses require a print-only book, they can choose how to receive it (in- store pickup or shipped directly to them). Verifying shipping information is key to receiving materials on
• If applicable, an email will notify students when print materials are ready for pickup or have been
• Digital materials will be accessible within the Canvas course shell via a ‘Course Materials’ link in the menu no later than the first day of the
• If students rented any print items, they will receive a reminder with a link to print a free shipping label to use to return the rental copies.

Students registered for Park undergraduate courses, including all locations and modalities, are eligible to participate.

Graduate courses are not currently included. Graduate students will continue using the Barnes & Noble Bookstore portal to purchase course materials.

Graduate students taking courses that include instant access to specific courseware are assessed a course fee.

• The program provides required textbooks, eBooks and digital materials, lab manuals, and specialized courseware/software.
• Optional materials will be listed alongside required course materials in the First Day Access portal, and available for student purchase if desired.

The program does not include:

• *Major Field Exams and program fees (for which an additional fee will be assessed)
• Consumable course supplies that cannot be returned and reused such as art supplies, lab goggles, dissection kits, molecular model kits, engineering kits, nursing kits,

*Additional fees are assessed for Major Field Exams (such as the Peregrine test, Computer Science ETS test) and program fees (Nursing program) are not covered in the First Day Access program.

All students enrolled in undergraduate courses will be automatically enrolled in the First Day Access program.

The First Day Access Program provides access to all course materials for undergraduate students on the first day of class. Students will see the charge for the First Day Access program on their student billing statement. Financial aid will be applied to the student’s bill; students are responsible for any unpaid charges on their student account statement.

The First Day Access Program will replace the Book Voucher program. Students will no longer receive a book voucher to purchase course materials; instead, depending on the format adopted for the course, digital materials will be available in Canvas by the first day of classes and print materials will be shipped after student verifies their order.

If course materials have been picked up or delivered for the dropped class, those materials should be returned to the bookstore within 48 hours. If a student drops a class and enrolls in a different class, the bookstore will “swap” the required course materials to provide what is needed.

• Registered students will receive an email message via their Park email, including a link to the portal, starting 30 days prior to term start.
• Digital materials and courseware will be accessible within Canvas by the first day of class.
• Print materials are sent to students after they verify shipping information via the First Day Access portal — verifying courses & shipping address are key to getting materials on time!

• Rental materials are due to be returned 3 days after the term/semester ends.
  • Students will receive reminder emails (at their Park email address) ahead of the rental deadline, and can either use the link provided to print a prepaid shipping label or drop items off at the Parkville
• Even if rented print materials are needed for a continuation course, students are required to return those rented course materials.
  • Students will be issued the same title for the next semester they are registered for the continuation
• If student orders print materials but does not return them, the student’s account will be

• For students with APO/FPO address: Physical course materials can be ordered through the First Day portal and shipped
• For all other international students: Ordering, shipping, and returns must be processed through the Parkville campus. Contact FAST@park.edu.

First Day Access provides materials in the format faculty have adopted for the course. Depending on publisher availability, students may be able to purchase print options separately and can contact FAST@park.edu to inquire on availability.

It is important to note that making a purchase at this store is not an automatic opt-out of First Day Access, and students will receive purchased items in addition to what is already included in the program unless opting out via the link. For more information on opting out, please see the section “Can I opt-out of the program?”.

Students who desire to keep print materials can purchase them at a slightly discounted rate.

Students will receive email notifications from the bookstore reminding them to verify their order and choose their fulfillment preference (digital or physical materials). If the student does not opt-out and physical materials were ordered, they will be held at the bookstore for a period of time before being returned to the warehouse.

Students may opt-out of the First Day Access program between 30 days prior to term start through Day 8 of the term. By opting out, students will not have access to required materials (digital access to content within Canvas will be disabled) unless purchased separately. The opt-out process will be enabled one month before the term begins.

Students who opt-out after receiving physical materials are responsible for returning those materials within 48 hours to have a refund processed. If materials are not returned, the charges for the materials will remain on the student’s account, and they will be subject to a replacement and non-return processing fee.

Students who opt-out will be directed to an online bookstore for options to purchase required materials.

Link to opt-out: https://aip.bncollege.com/app/courselist/

No. Students who opt-out, opt-out of all courses they are enrolled in during the given term/semester. The financial benefit of First Day Access is across multiple courses and terms/semesters, so even if one or more of your courses does not require a textbook, you will likely still experience cost savings in your other classes. You are encouraged to carefully review all courses and options before opting-out.

Student’s accounts will be credited between Weeks 3 to 5 of the term for those who opt-out during the opt-out window.

Students may change their opt-out status to opt back in to First Day Access at any time up until Day 8 of the term, using the same opt-out link:

https://aip.bncollege.com/app/courselist/

Students must make their final selection by Day 8. At the end of Day 8, selections are locked in. After that, changes are not permitted.

For General Questions about First Day Access, please contact:

• Bookstore Customer Service at 866-638-5930 or fdcsupport@bncservices.com, or visit the campus Bookstore

For Technical Assistance with digital materials in Canvas:

• Call the Customer Care Team at: 1-844-9-EBOOKS (1-844-932-6657) or email: fdcsupport@bncservices.com

For questions about Student Accounts:

• Email: stuaccounts@park.edu

For questions about the First Day Access program at Park or course materials:

• Email: FAST@park.edu

For questions about Financial Aid:

• Email: finaid@park.edu
• Call (816) 584-6290