Help Desk

TECHNICAL SUPPORT HELP DESK SERVICE

Information Technology Services (ITS) is proud to announce a new technical support help desk service to better serve our students, faculty and staff. This service is available during regular hours of operation.

When you are connected with Park’s Help Desk, you are working with a dedicated, local support technician who provides assistance for many common technical-related issues. If the technician can’t solve an issue, it will be escalated appropriately for further, in-depth assistance. Escalated issues after standard business hours (Monday-Friday, 8:00 am – 4:30 pm CST) will be addressed the next business day.

Park University IT Support

CONTACT AND HOURS

Phone: (816) 584-6768 or (800) 927-3024

Hours:
Monday – Thursday, 7:00 am to 7:00 pm

Friday, 7:00 am to 6:00 pm

Hours will cover the weekends at the start and end of semesters. (Notifications will be posted/e-mailed) 

Location: Park University, Parkville, MO Campus
Email: helpdesk@park.edu

ONLINE CLASSROOM

  • Canvas 24/7 Help Line: (844) 470-5727

GENERAL HELP INSTRUCTIONS

Setting up Identity Management for the first time
Password Change
Recover Park ID
Recover Password

PURPOSE STATEMENT

The purpose of the Department of Information Technology Services is to provide access, development, and support services to students, faculty, and staff, as well as other external constituents so they can conduct their work in a reliable, effective, and efficient information technology environment in pursuit of the University’s Strategic Priorities.

HELP DESK

Hours:
Monday – Thursday: 7:00 AM to 7:00 PM
Friday: 7:00 AM to 6:00 PM

Phone: (816) 584-6768 or (800) 927-3024
Email: helpdesk@park.edu

More information

MY PARK

The Department of Information and Technology Services’s page within My Park includes information to be accessed by Park’s students, staff and faculty.

Go to the ITS’s My Park page

CANVAS

Canvas Support Hotline (Students)
+1-844-470-5727

Canvas Support Hotline (Faculty)
+1-833-822-0339

Chat with Canvas Support (Students)

Chat with Canvas Support (Faculty)

Park University’s degree programs are accredited by the Higher Learning Commission.

Park University is a private, non-profit, institution of higher learning since 1875.